Amergis Jobs

Salary ranging from $80,000 - $100,000/yr based on experience

POSITION SUMMARY:

The Director of Health Center Operations is responsible for developing collaborative

relationships with assigned health centers to serve as a liaison between executive leadership

and regional leadership. The director will assume responsibility for the analysis, monitoring, and

improvement of performance in assigned health centers as measured by organizational

performance indicators, such as strategic plan components.

JOB ESSENTIAL DUTIES:

• Provide leadership for Health Center front office functions and associated staff as well as

Center-related human resources, financial, call center, and medical records management

activities

• Drive organizational results by working closely with the Chief Operating Officer (COO) and

Center Leadership Teams to Amergisize access to care, quality, efficiency, and favorable

financial results

• Lead operations staff and processes in a manner to ensure the highest level of service

excellence

• Work closely with COO and key leaders to achieve organizational goals for unduplicated

patients and encounters by Amergisizing the efficiency and effectiveness of Center

operational processes

• Work closely with COO and key leaders to achieve organizational financial goals through

excellent performance of associated front office functions and Amergisization of the revenue

cycle process

• Partner with the Director of Quality to execute Health Center

patient engagement and satisfaction program

• Provide operational support for the delivery of established and new Health Center patient services

such as (but not limited to) Medical care, Pharmacy, lab, and capital projects

• Provide operational support for all lines specialty services

• Partner with the Director of Facilities for maintenance and housekeeping functions to ensure

high-quality care and compliance with all applicable regulations including (but not limited to)

Health Resources Services Administration (HRSA), the Joint Commission, Patient Centered

Medical Home (PCMH), federal and state regulations

• Modeling and advancement of Client's mission, vision, and values

• Build and maintain trusted relationships via effective communication and collaboration with

Health Center Leadership, staff, stakeholders, and business contacts

• Develop, implement, and monitor day-to-day operational systems and processes to provide

visibility into the goals, progress, and obstacles of key initiatives

• Draw on relationships with department heads, external partners, and vendors to make

decisions regarding operational activity and strategic goals

• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and

timely completion of tasks

SKILLS, KNOWLEDGE & ABILITIES:

• Masterful organizational, communication, and leadership skills, backed by previous

professional success

• Superior knowledge of multiple operational functions and principles, including finance,

customer service, production, and employee management

• Proven ability to plan and manage operational processes for Amergisum efficiency and

productivity

• Ability to streamline or implement structures and roles that boost speed and efficiency

while supporting rapidly shifting business demands

• Strong working knowledge of industry regulations and legal guidelines

REQUIREMENTS & PREFERENCES:

• Bachelor’s degree (or equivalent) in business administration or related field required

• Five or more years in a senior leadership role, in a health care setting, required

• Experience in developing budgets and business plans preferred

• Superior negotiation skills for both internal and external purposes preferred

• Strong working knowledge of data analysis and performance metrics preferred

• Federally Qualified Health Center (FQHC) experience strongly desired

• Must have a valid Florida Driver License in order to drive to various sites

PHYSICAL DEMANDS & EQUIPMENT USE:

• Physical demands described here represent those that must be met by an employee to

perform the job's essential functions successfully. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is regularly required to drive, sit,

use hands or fingers, handle or feel objects, tools, and controls, and talk or hear

• The employee frequently is required to walk, stand, and reach with hands and arms

• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or

crawl

• The employee must occasionally lift and/or move up to 25 lbs.

• Must be able to maintain a professional manner, tactful when voicing an opinion

(constructive criticism) when necessary, in a manner that would not demean the

profession, clinic, and self

• Must have the ability to communicate and establish effective working relationships

• Must be able to coordinate several activities to analyze and resolve problems quickly

• Understands that work can be stressful, and long hours are often required

• This job is not limited to the activities described above and this job description may be

amended by management as deemed necessary

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks

• Health, dental, vision, and life insurance

• 401(k) savings plan

• Awards and recognition programs

  *Benefit eligibility is dependent on employment status.

  About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.