Amergis Jobs

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis Healthcare Staffing is currently seeking an On-Call Coordinator. The On-Call Coordinator provides scheduling and client coordination during non-business hours, and provides support to the branch recruiters in staffing and coordinating issues after normal business hours. This can include, but is not limited to, answering incoming calls and coordinating the schedules of after-hours healthcare staff members. The on-call coordinator is a part-time position and should not exceed 30 hours a week.

Essential Duties and Responsibilities:

• Responds to incoming calls to the office after normal business hours

• Responds in a timely manner (within 15 minutes) to any messages left

• Documents client, patient, and caregiver occurrences in the system of record

• Communicates with clients when an employee has called off or is running late

• Delegates and plans tasks to appropriate staff (back-up coordinator, internal RN) when necessary

• Informs appropriate staff of any personnel changes and scheduling need that arises

• Staffs call-outs as soon as message is received

• Troubleshoots other after-hours issues that arise, and delegates appropriately

• Keeps office staff informed of outstanding issues at the beginning of normal business hours

• Other duties as assigned

Minimum Requirements:

• High School degree required

• Must have internet access and personal computer, laptop or smart phone

• Some experience in an office, with demonstrated effective communication skills and proven organizational and interpersonal skills

• Experience in customer service environment preferred

• Strong verbal communication skills required

• Proficiency with computers and Microsoft Office

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

*Benefit eligibility is dependent on employment status.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date.

Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.

"Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"